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FAQ

What is Production time?

Standard production time is approximately 3-7 business days depending on the imprint method chosen. Standard production time for above catalog quantities, is approximately 7-10 business days. Production time begins after viable art (Art Requirements below) and paper proof approval (where applicable) .

DECORATION METHODS & CHARGES:

What is SILK SCREEN printing?

Screen printing (or silk screening) uses a mesh stencil through which ink is transferred to your material. Typically, this involves first coating a steel, nylon or polyester screen mesh with emulsion that blocks all openings in the screen except for the stencil area. The screen is placed above the material to be printed and ink is pressed through the open holes using a roller or squeegee.

Images printed using screen printing tend to look very sharp, clean and high-quality. The process is also fast, inexpensive, and provides excellent ink opacity (the ability of ink to conceal the material underneath it).

What is PAD PRINTING?

pad printing involves transferring ink from a silicone pad to the object you want printed. Think of it as a process similar to using the rubber stamps that hobbyists often collect (though it’s obviously a bit more advanced than that). Using a machine that holds both the pad and the promotional product steady, the pad is pressed into an inked plate etched into the shape of your desired artwork. The pad is then pressed into the actual object, creating a crisp printed image.the technique’s primary advantage was that it could be used to print unusually shaped objects that couldn’t normally be printed

DEBOSS

Specify font from the following styles: Holland, Queens or Scripto.

Can I order Blank Products?

Absolutely, all of our items can be ordered blank.

What is standard production?

Standard production is the time it takes to imprint and package your items.(After art approval). The factories have an established time for production, which will affect your order. The time it takes to print and distribute your products will vary depending on the item you choose.

Can I order different quantities?

Absolutely, you can always order more than End Quantity. Most of our items have minimum order quantity.

Do you offer rush service?

Yes, we do provide rush service.

What is setup charge?

Setup charge is cost for creation of dye, plate, screen or other required fixture needed to print logo on your item. For all items one color ,one side imprint is included in the setup.

Can you order product, if I don't see it online?

Yes, please email us or call us , we will get it for you.

What are general disclaimer?

Some of Our products are made by hand, meaning no two stress balls or shapes are exactly the same. Since the density of polyurethane varies from item to item, it is impossible to guarantee consistent uniform imprint or item color. Although we feel our imprint quality is the best in the industry, a certain amount of distortion is unavoidable. The products shown are for demonstration purposes only. Actual product and color may vary slightly from what is shown on your computer. Due to the nature of production standards, over runs and under runs may occur within a 5% - 10% range. If you require a specific amount, we strongly encourage you to order 10% more than your target quantity. We will only charge you for the quantity shipped, not for products you do not receive.

What is proof approval policy?

After you submit artwork, and if you have asked for digital proof, we will send you digital proof by email.
Art work will represent close representation of your order.We do our best to reivew the proof. We would need approval to go to the next step. You might want to check spelling, imprint color,size, item color etc. AllpromoItems(akka Kadvision) can not be held responsible for any errors on art proofs that you approve. AllpromoItems(akka Kadvision) will not be Products cannot be held responsible for any damages that may be incurred as a result of the error or mistake after the order has been printed and accepted by the customer. Time is crtical, if you see any error ,let us know immediately.